Communicating with Older People is a non-clinical course in the Elderly Care Skills track, delivered by Al Qurain Training Center in Doha, Qatar, and taught by Dhia Al-Rabeeah, a trainer in effective communication and emotional intelligence. It focuses on listening, clear speech, handling anger and stubbornness and protecting older people's dignity, and ends with a certificate of completion in cooperation with the International Business Council.
After this course, you will be better prepared for
- Listening to an older person without interrupting or rushing.
- Speaking so that someone with weak hearing understands you, without raising your voice.
- Calming a moment of anger or refusal without confrontation.
- Leaving decisions about their own affairs to the older person wherever possible.
Who is this course for?
- Family members caring for a father, mother or grandparent
- Staff at public bodies and service counters who receive older people
- Community centre staff
- Volunteers in programmes for older people
What do you receive?
- Course materials and phrase cards for everyday situations
- An applied project: a communication plan for a situation you face with an older person
- Role-plays from home and service settings, with the trainer's feedback
- A certificate of completion from Al Qurain Training Center, in cooperation with the International Business Council
Why this programme?
Dhia Al-Rabeeah teaches the course; she leads programmes in effective communication, emotional intelligence and stress management. The course is non-clinical: it builds communication and everyday skills and does not cover medication, nursing procedures or diagnosis.