Refund Policy

This policy applies to individual registrations for the courses and events of Al Qurain Training Center. Corporate programmes follow the terms of the proposal or agreement signed with the organisation.

Send your cancellation request in writing to info@alquraintraining.com, giving your name and the programme's name and date.

The centre sets the cancellation period and refund rate for each course or event and sends them to you in writing with your seat confirmation, before any payment is requested. The terms in that confirmation apply to your registration.

You can ask to transfer your seat to another cohort of the same course or to another programme. Your seat confirmation states whether a transfer is possible and the last date to request it.

You can ask to pass your seat to another person before the programme starts by informing the centre in writing and sending the new participant's details. Your seat confirmation states whether this is possible and any fee that applies.

If the centre cancels a programme, or makes a material change to its date or delivery format, it informs registrants by email or by the phone number they registered. Your seat confirmation sets out the options open to you in that case.

The centre returns the amount due within the period stated in your seat confirmation.

The site does not take online payments at present, so no payment gateway fees apply to a registration request.